The AI Revolution
for Sales & Support

Leadrogenie is an AI-powered platform that offers a suite of integrated tools designed to transform how businesses handle conversations, manage knowledge, and interact with customers. Its core objective is to boost conversions and efficiency by analyzing conversations, assisting teams in real-time, and automating actions. Leadrogenie addresses common business challenges such as reducing call evaluation time, maintaining compliance, optimizing customer interaction management, accelerating customer request handling, and improving information retrieval from internal documents.

Leadrogenie offers three powerful, integrated AI tools:

TalkDesk: A voice intelligence platform that analyzes calls in real-time or post-call. It provides automatic call transcription, instant conversation summaries, keyword and action item capture, sentiment analysis, quality evaluation, smart form filling, and a unified dashboard for insights.

Infogenie: An AI knowledge assistant that connects to all internal documents, SOPs, and databases. It provides instant, accurate answers without hallucinations by leveraging Retrieval-Augmented Generation (RAG) for unstructured data and SQL-like querying for structured data.

Leadrogenie Bot: An intelligent conversational AI agent that goes beyond generic chatbots. Powered by Infogenie's RAG system, it understands context, follows custom scripts with intelligent if-then logic, and executes real actions rather than just providing chat responses.

Infogenie ensures accurate and "zero hallucination" responses by backing all answers solely with the user's actual documents and business knowledge. It adapts its approach based on the data type:

• For unstructured content (like documents or PDFs), it uses Retrieval-Augmented Generation (RAG). The AI thoroughly searches through your data to find the most relevant context before formulating an answer, ensuring the information is sourced directly from your materials.

• For structured data (like CSV files or spreadsheets), it handles it like a database, employing smart SQL-like querying to precisely extract the needed information.

It also crawls website content to include it in the searchable knowledge base. By treating every input format differently and referencing only the provided internal data, Infogenie guarantees answers are factual and not "made-up information."

TalkDesk offers a comprehensive set of capabilities for analyzing conversations:

• Audio Ingestion: Captures call audio in real-time or post-call from various sources (CRM, call center platforms, custom setups, Zoom, Teams, Google Meet)
• Transcription & Diarization: Accurately transcribes conversations and separates speakers (agent vs. customer)
• Conversation Analysis: Extracts summaries, keywords, and action items
• Sentiment Analysis: Provides a detailed timeline of emotions (positive, negative, neutral), segmented by speaker
• Quality Evaluation (QM): Evaluates calls using custom, adaptable Quality Manager forms to assess agent performance, check compliance, and measure conversion behavior
• Smart Form Filling: Extracts key structured data from conversations to automatically fill custom forms and integrate with CRMs
• Unified Dashboard + Chat with Your Data: Visualizes all insights in a powerful dashboard with filtering options, and allows natural language questions about call data

Leadrogenie Bot significantly differentiates itself from generic AI chatbots by offering "true intelligence" beyond simple GPT wrappers:

• Business-Specific Intelligence: Unlike generic chatbots with limited business understanding, Leadrogenie Bot is powered by Infogenie's RAG system, connecting it directly to your specific business data and knowledge base
• Zero Hallucinations: It provides factual answers by exclusively using information from your documents, avoiding the "making up information" common in generic AIs
• Real Action Execution: It goes beyond just chat responses; it can execute tasks, update systems, and trigger workflows (e.g., automated follow-ups)
• Strategic Conversation Flows: It uses configurable pitch scripts with intelligent if-then logic for dynamic, personalized, and strategic conversations
• Seamless Integration: It integrates with various business tools like Salesforce and calendars, and can be deployed across multiple channels (website chat, WhatsApp, email, voice calls)

Leadrogenie emphasizes universal integration and enterprise-grade security:

Universal Integration:
• Connects to any document format, database, or knowledge base with seamless integration
• Supports unstructured content (documents, PDFs) and structured data (CSV, spreadsheets)
• Integrates with major CRMs like HubSpot, Salesforce, and Pipedrive for automatic sync
• Flexible call capture from any source including VoIP systems, call centers, Zoom, Teams, Google Meet

Enterprise Security:
• Bank-level encryption and comprehensive privacy controls
• SOC 2 Type II certified and compliant with GDPR & HIPAA frameworks
• On-premise deployment options available
• Designed for regulated industries with strict security requirements

Leadrogenie highlights several impactful results experienced by companies across various sectors:

• 40% improvement in conversion rates within 30 days
• 80% reduction in call evaluation time for call centers, leading to 20% increase in agent productivity
• 30% increase in regulatory compliance for financial services, reducing regulatory risk
• 25% reduction in supervision time and 30% reduction in training time in the energy sector
• 75% faster information retrieval and 90% reduction in search time for managing compliance documents
• 30% increase in customer satisfaction after deploying Leadrogenie Bot for customer support
• Improved first call resolution rate through automatic analysis and real-time quality scoring
• Better anticipation of customer expectations leading to increased sales and customer loyalty

Leadrogenie offers three main pricing tiers, with discounts available for annual billing:

PRO (€490/month): Designed for Professional Teams
• 20 agents (€14 per additional agent)
• 160 audio hours/month
• AI transcription & summary, keyword detection & sentiment analysis, quality scoring, post-call suggestions, 1 FAQ bot, 5 knowledge bases, real-time dashboards, chat with data, Voice of Customer (VoC) analysis, 24h/5d support

BUSINESS (€990/month): Most Popular, for Growing Companies
• 50 agents (€14 per additional agent)
• 340 audio hours/month
• All PRO features plus: Predictive analysis (churn rate, escalation), action plans per agent (+ automated email), 5 assistant bots, 15 knowledge bases, Logic Builder (If-Then workflows, Slack/Teams alerts), priority 24/7 support

ENTERPRISE (Starting at €1,990/month): For Large Organizations
• Unlimited agents (€10 per additional agent)
• 1,000+ scalable audio hours
• All BUSINESS features plus: Dedicated AI engine & fine-tuning, full API access + real-time webhooks, SSO (SAML / OIDC), enhanced encryption & EU-only hosting, unlimited chatbots & documentation, dedicated CSM & on-site training, premium 24/7 support

Annual billing offers a 20% discount on all plans.